The consultation is where construction, hairline, density, colour, fit and price become clearer—and where you decide, in your own time, whether the work is right for you.
CONSULTATIONS
One hour. In person. Without obligation.
£120 · one hour · Matlock atelier
WHAT HAPPENS NEXT
A calm, clear first step.
1. Begin with a short enquiry
A few lines is enough. You do not need to know which service or piece is right before you get in touch.
2. Sarah replies personally
You will receive the most useful next step. If you are ready to book, the separate secure checkout takes payment and Sarah confirms an available appointment personally.
3. Meet at the atelier
One unhurried hour to compare appropriate routes, understand the practical trade-offs and ask your questions without pressure to decide.
AT THE STUDIO
What the hour is for.
Sarah considers the coverage needed, your remaining hair, scalp and fit from a cosmetic hair-care perspective, the way you normally style your hair, your timeframe, budget and the level of ongoing care that feels realistic.
Pieces may be viewed and tried in person where suitable. Photographs are only taken with your consent.
You can expect
An honest discussion of what may and may not work.
A comparison of routes
Ready-made, customised and fully bespoke options are considered on their merits—not as a ladder you are expected to climb.
Clear pricing
Relevant costs and likely next steps are explained before you decide whether to proceed.
Time to think
Nothing needs to be decided on the day. If a route is not right for you, Sarah will say so.
WHAT TO BRING
Only what feels useful.
A recent photograph
A picture of how you normally wear your hair can help, but it is not required.
A current piece
Bring any wig, topper or system you would like Sarah to assess for adjustment or restoration.
Questions
Write them down if that feels easier than remembering them in the room.
Someone you trust
A partner, parent, friend or member of your medical team is welcome.
Detailed medical records are not needed. For diagnosis, treatment or prognosis, speak with your GP, consultant, dermatologist or specialist nurse.
A CAREFUL BUYER’S GUIDE
Questions worth asking any specialist—including Sarah.
Who conducts the consultation and fitting?
The person recommending the route should understand how the finished piece will be fitted and maintained. At the atelier, Sarah leads the journey personally.
Are several routes genuinely available?
A good recommendation should be based on your circumstances, rather than the only product a provider sells.
How are hairline, base and density chosen?
Ask what each construction choice means for appearance, comfort, maintenance and daily wear.
What personalisation is completed in-house?
Clarify what will be colour-matched, adjusted, cut and styled before the piece is handed over.
Are all costs explained before commitment?
Ask about the piece, fittings, maintenance, repairs and any ongoing schedule—not only the first payment.
What aftercare is available?
Fit, styling and maintenance needs can change. Ask how support continues after collection.
TWO SEPARATE JOURNEYS
Enquiry first. Paid booking when you are ready.
General enquiry
Use the Contact form for questions, referrals, uncertain needs or to request an appointment. There is no payment on that form.
Paid consultation booking
The secure one-hour booking journey handles payment and confirmation on this domain. Add your preferred days and times at checkout; Sarah will confirm an available appointment personally within two working days. If no suitable time can be agreed, you may request a full refund.
CONSULTATION REQUEST
Request a private one-hour consultation.
A consultation is £120 for one hour at the Matlock atelier. This form begins the conversation; it does not take payment or confirm an appointment. Share only what you are comfortable with, and do not send medical records or payment information. Please read our Privacy Notice before sending.