Your time. In person. Without pressure.

The consultation is where construction, hairline, density, colour, fit and price become clearer—and where you decide, in your own time, whether the work is right for you.

45 or 90 minutes · £65 or £120 · Matlock atelier

A calm, clear first step.

1. Choose your appointment

Choose an available date and time below. Appointments are offered Monday to Friday, between 10:30am and 4:30pm, subject to availability.

2. Book and prepare

Pay the £65 or £120 consultation fee at checkout. Your available appointment is confirmed automatically after successful payment, and we will email your confirmation. You can then share your preferences through the optional preparation form.

3. Meet at the atelier

Choose 45 focused minutes or 90 unhurried minutes, depending on how much guidance and comparison time you would like.

Time to explore what works for you.

Sarah considers the coverage needed, your remaining hair, scalp and fit from a cosmetic hair-care perspective, the way you normally style your hair, your timeframe, budget and the level of ongoing care that feels realistic.

Pieces may be viewed and tried in person where suitable. Photographs are only taken with your consent.

You can expect

An honest discussion of what may and may not work.

A comparison of routes

Ready-made, customised and fully bespoke options are considered on their merits—not as a ladder you are expected to climb.

Clear pricing

Relevant costs and likely next steps are explained before you decide whether to proceed.

Time to think

Nothing needs to be decided on the day. If a route is not right for you, Sarah will say so.

Only what feels useful.

A recent photograph

A picture of how you normally wear your hair can help, but it is not required.

A current piece

Bring any wig, topper or system you would like Sarah to assess for adjustment or restoration.

Questions

Write them down if that feels easier than remembering them in the room.

Someone you trust

A partner, parent, friend or member of your medical team is welcome.

Detailed medical records are not needed. For diagnosis, treatment or prognosis, speak with your GP, consultant, dermatologist or specialist nurse.

Questions worth asking any specialist—including Sarah.

Who conducts the consultation and fitting?

The person recommending the route should understand how the finished piece will be fitted and maintained. At the atelier, Sarah leads the journey personally.

Are several routes genuinely available?

A good recommendation should be based on your circumstances, rather than the only product a provider sells.

How are hairline, base and density chosen?

Ask what each construction choice means for appearance, comfort, maintenance and daily wear.

What personalisation is completed in-house?

Clarify what will be colour-matched, adjusted, cut and styled before the piece is handed over.

Are all costs explained before commitment?

Ask about the piece, fittings, maintenance, repairs and any ongoing schedule—not only the first payment.

What aftercare is available?

Fit, styling and maintenance needs can change. Ask how support continues after collection.

Ask a question. Or book when you are ready.

General enquiry

Use the Contact form for questions, referrals or help choosing the right next step. There is no payment on that form.

Paid consultation booking

Choose either a focused 45-minute appointment for £65 or an in-depth 90-minute appointment for £120. Both are available to new and returning clients. Your appointment is automatically confirmed after successful payment. We will email your confirmation with the appointment details. If you cannot find a suitable time, please contact Sarah.

YOUR PRIVATE APPOINTMENT

Choose the time and depth that suits you.

Both appointment lengths are available to new and returning clients. Choose 45 focused minutes when you have a clearer idea of what you need, or 90 minutes when you would like more time to compare possibilities and work through the detail at a slower pace.

All appointment times are shown in UK time. Select a date and time, then continue to checkout. Before booking, please read our booking terms and Privacy Notice.


45-Minute Consultation — Focused Advice & Measurements | £65

For focused guidance, assessment, measurements and product requirements.

Focused Consultation — 45 Minutes

£65.00

Focused advice and measurements for new or returning clients who have a product, look or clear set of requirements in mind.

Payment methods available for your order are shown at checkout. Any instalment options offered are subject to provider eligibility and approval.

Category:

Description

45-Minute Consultation — Focused Advice & Measurements | £65

Have a good idea of what you want and need expert guidance on the details? This appointment gives us time to discuss your needs, assess suitability, take any required measurements and work through your product requirements.

Choose this consultation if you have a particular product or look in mind, a clear set of requirements, or a few specific questions. It is a good starting point for new clients who feel ready to take the next step with focused support.

Choose your appointment

  1. Select an available date and time in the calendar, then continue to checkout.
  2. Your appointment is confirmed automatically once your selected slot is available and your £65 payment has been received successfully.
  3. We will email your booking confirmation with the date and time.

Booking terms

  • You may cancel or request one reschedule without charge when you give at least 48 hours’ notice.
  • For a later cancellation or non-attendance, any deduction will be limited to the direct loss caused and reduced if the appointment can be rebooked.
  • If Sarah needs to change your appointment, you may choose another suitable time or receive a full refund.
  • The £65 consultation fee is separate and is not credited against products unless confirmed in writing.
  • Your statutory rights, including any applicable cooling-off rights, are not affected.

This is a cosmetic hair consultation, not medical advice. Please do not include medical records or payment details in order notes.


90-Minute Consultation — In-Depth Guidance | £120

For greater space to explore suitable options, ask questions and work through the details that matter to you.

90-Minute Consultation — In-Depth Guidance

£120.00

An unhurried 90-minute consultation with greater space to compare suitable options, complete assessment and measurements, and work through product requirements.

Payment methods available for your order are shown at checkout. Any instalment options offered are subject to provider eligibility and approval.

Category:

Description

90-Minute Consultation — In-Depth Guidance | £120

Unsure where to start, considering different options, or would simply prefer more time? This extended appointment gives you greater space to explore what may suit you, discuss your preferences and ask questions before deciding on your next steps.

Alongside assessment, any required measurements and discussion of your product specification, we can spend more time comparing suitable options and working through the details that matter to you.

Choose this consultation if you would like more guidance, have several possibilities to consider, or prefer a slower pace when making your decision.

Choose your appointment

  1. Select an available date and time in the calendar, then continue to checkout.
  2. Your appointment is confirmed automatically once your selected slot is available and your £120 payment has been received successfully.
  3. We will email your booking confirmation with the date and time.

Booking terms

  • You may cancel or request one reschedule without charge when you give at least 48 hours’ notice.
  • For a later cancellation or non-attendance, any deduction will be limited to the direct loss caused and reduced if the appointment can be rebooked.
  • If Sarah needs to change your appointment, you may choose another suitable time or receive a full refund.
  • The £120 consultation fee is separate and is not credited against products unless confirmed in writing.
  • Your statutory rights, including any applicable cooling-off rights, are not affected.

This is a cosmetic hair consultation, not medical advice. Please do not include medical records or payment details in order notes.

Already booked? Prepare for your consultation.