A careful handover, not an assumption.

Ask your specialist nurse, chemotherapy nurse, radiotherapy team, GP or hospital support service how the local wig route works. NHS eligibility, charges, paperwork and named suppliers are determined by the referring service and may differ between hospitals.

You may also contact the atelier privately. A private consultation does not create or confirm an entitlement to NHS funding.

Bring any referral, voucher or appliance paperwork you have, together with the name of the service that issued it. If treatment is likely to change your hair, a recent photograph can help with colour, density and style reference.

• Referral, voucher or appliance documentation, if applicable.
• The name and contact details of the referring service.
• A recent photograph of your usual hair, if you would like to use one.
• Any timing information you are comfortable sharing.
• Questions about comfort, maintenance, work, family life or budget.

A consultation can explore suitable coverage, cap or base construction, colour, density, fibre or hair type, fitting, personalisation, care and realistic timing. It is a cosmetic and practical service; it does not replace medical assessment, diagnosis or advice from your clinical team.

NHS wigs supplied through a hospital may carry a standard charge in England unless the patient qualifies for help. Charges and eligibility can change. Check current NHS Business Services Authority guidance or ask the hospital team arranging the referral before making a financial decision.

A client may contact the atelier directly, or a professional may make an initial enquiry with the client’s knowledge. Please use the minimum information necessary and do not send detailed medical records through the general contact form.

A useful first message includes the client’s preferred contact method, the referring organisation, the type of paperwork being used and any genuine time constraint. Sarah will confirm whether the route can be accepted before an order or fitting is agreed.