For children and young people experiencing alopecia, treatment-related hair loss or longer-term change. Appointments are held at the young person’s pace, with a parent or guardian present throughout.
FOR CHILDREN & YOUNG PEOPLE
Quiet, kind, family-centred.
HOW THE ATELIER APPROACHES THIS
The young person is part of every decision.
Their pace
Nothing needs to be tried on immediately. Time is allowed to look, ask questions and pause when the young person needs to.
Guardian present
A parent or guardian remains present throughout the appointment and is included in practical decisions and aftercare.
Comfort first
Weight, fit, scalp comfort, security and the hours the piece may be worn are considered before appearance alone.
Consent respected
Nothing is photographed or used for marketing without clear agreement from the guardian and age-appropriate agreement from the young person.
FOR PARENTS & GUARDIANS
You can speak with Sarah first.
You are welcome to contact the atelier without your child present to talk through what has changed, what they may be worried about and what an appointment could feel like.
That first conversation does not commit you to bringing them in. A few lines in the enquiry form is enough, and detailed medical records are not needed.
Helpful things to mention
Their age and what they understand about the hair loss.
What matters to them
School, sport, friendships, routines, sensory needs, styling preferences or anything that may affect comfort and confidence.
Timing
Whether a treatment date, school term, event or other change affects how soon support is needed.
CHOOSING A PIECE
Age-appropriate, wearable and recognisably theirs.
The aim is not to make a smaller version of an adult wig. Colour, density, length, hairline, parting and style are considered around the young person’s age, features and how they want to be seen.
Appearance
References from before hair loss can help, but the young person’s current preference leads the discussion.
Security & activity
School days, PE, sport, play, weather and changing routines are considered when discussing fit and securing options.
Care at home
The parent or guardian receives practical guidance on handling, washing, storage and when to ask for an adjustment.
WHAT THE VISIT CAN LOOK LIKE
A simple sequence, with room to pause.
1. Arrive and talk
Sarah explains the room and the choices in plain language. The young person can look around before anything else happens.
2. Explore what feels manageable
Colours, textures and suitable pieces may be introduced gradually. There is no requirement to try everything—or anything—on the first visit.
3. Agree the next step together
Sarah explains the relevant route, likely process and pricing to the guardian, while keeping the young person involved in choices that affect them.
The atelier provides cosmetic hair care, not diagnosis or treatment. Clinical questions should be discussed with the child’s GP, consultant, dermatologist or specialist nurse.
COMMON QUESTIONS
For families planning the first step.
Can I speak to Sarah before bringing my child?
Yes. A parent or guardian can begin with an enquiry and discuss what an appointment may involve before deciding whether to bring the young person in.
Does my child have to try on a piece?
No. The appointment can begin with conversation, colours and examples. Nothing needs to be tried on until the young person feels ready.
Can another trusted adult attend?
A parent or legal guardian must be present. Another trusted adult may also attend if the family feels that would help; mention this when arranging the appointment.
Will you need medical information?
Detailed medical records are not required. Share only the minimum information that helps Sarah understand timing, comfort and the cosmetic hair-care need.
What does the consultation cost?
A one-hour consultation at the Matlock atelier costs £120. Relevant piece, fitting and aftercare costs are explained before the guardian decides whether to proceed.
PARENTS & GUARDIANS
Start with a conversation.
You can contact Sarah first without committing your child to an appointment.