Wigs, toppers and hair systems change through wear. Thoughtful maintenance keeps fit, movement and finish under review—and helps identify problems before they become larger repairs.
AFTERCARE & REPAIR
Not a handover. An ongoing relationship.
ONGOING CARE
Support shaped around the piece.
Fit & adjustment
Wear, changes to biological hair and scalp comfort can alter how a piece sits. Fit and attachment can be reviewed and adjusted where the construction allows.
Cut, colour & styling
Shape, movement, fringe, parting and colour can be reassessed as the piece ages or your preferred style changes.
Cleaning & conditioning
Piece-specific home guidance is available, with deeper atelier care considered when ordinary washing is no longer enough.
REPAIR & RESTORATION
Inspect first. Promise second.
Photographs can help with an initial conversation, but a reliable repair plan normally requires the piece to be examined. Construction, fibre, age, previous work and the extent of damage all affect what is sensible.
Work that may be considered
Re-ventilating sparse areas, lace or foundation repair, re-basing, colour refinement, reshaping and replacement of suitable components—subject to inspection.
When repair may not be right
Some fibres, coatings or weakened foundations cannot be restored safely or economically. Sarah will explain the limitation rather than undertake work unlikely to hold.
Pieces made elsewhere
They are welcome for review. Acceptance depends on construction, condition, hygiene and whether the requested result is achievable.
HOW IT STARTS
A clear condition review.
1. Enquire
Describe the piece, how it is worn and what has changed. Include clear photographs if useful, but do not send irreplaceable items before arrangements are confirmed.
2. Inspect & quote
The piece is examined and the proposed work, limitations, price and timing are agreed before repair or restoration begins.
3. Care afterwards
You receive relevant handling and maintenance guidance so the result can be supported at home.
COMMON QUESTIONS
Before sending or bringing a piece.
Do you work on pieces bought elsewhere?
Yes, subject to inspection. Construction, condition, hygiene and the requested outcome determine whether the work can be accepted.
Can you quote from photographs?
Photographs can support an initial conversation, but a firm quotation may require physical inspection.
Is every damaged piece repairable?
No. Sarah will explain when repair is unlikely to be durable, safe or proportionate.
How often should my piece be maintained?
There is no universal interval. Fibre, construction, attachment, climate and frequency of wear all matter. Follow the guidance for your own piece and ask when fit or finish begins to change.
What should I do if a base or attachment fails suddenly?
Stop wearing the piece if it feels insecure or causes discomfort. Avoid improvised glue or heat, keep any detached parts, and contact the atelier with photographs.
BEGIN WITH THE PIECE YOU HAVE
Request an aftercare review.
Tell Sarah what has changed and what you would like the piece to do again.